See the Returning Grades to the LMS section or video on for more information.Ī. One link clicked can only return a single score and just for the item, they clicked to. For every graded TestOut assignment linked in the LMS portal, the student should click each link, do the item that the link directs them to and score it, click the Submit Score button if applicable (for LTI 1.1 integration), and then the student should close out of LabSim, return to the class LMS page, and click the next graded assignment to launch to it and repeat the process. Most commonly, a failure to record scores to the LMS grade book is a procedural error and not a system issue. At schools that use LMS integration to have students launch links on the class page to access the material, their complaints of scores not recording are very commonly about them not recording to the LMS grade book as opposed to the TestOut grade book. The progress in a singular lab would be lost in this case, and an exam would need to be reentered and the last question they were on re-answered.Ĩ. The same thing could occur if they cleared their cookies while using LabSim. If they had a lab or exam open during that time, they would get a message indicating that the session was no longer available and would be booted to the login page. After 8 hours of inactivity, we automatically log the student out. Make sure students aren't leaving labs or exams open but inactive for many hours. I highly recommend viewing this article to further clarify this: ħ. Labs require 100% to pass, practice questions require 80%, and videos and fact sheets require 10 or more seconds spent viewing them. Green checkmarks are indicative of having a passing score, not just any score. Make sure the students aren't judging whether an item is recorded solely by the presence of green checkmarks in the course outline. Be mindful of the date range and item type filters in this report, so that you aren't unwittingly omitting results.Ħ. Anything found there is recorded in the database. If a student wants to confirm that their scores are recorded to the database, have them click the white home icon, and then click the Reports button found over to the right in the My Products area at the bottom of the LabSim account home page. Exams/practice questions must be scored/finalized at the end or no score will be reported to our database.ĥ.
A score report will come up on the screen at this point, as long as they don't see any errors, the score should be recorded.
The only way to get the lab score to record is to click the Score lab/Done button. In a lab, if the student refreshes the page, clicks back, closes the browser tab, logs out, etc., the progress already completed in that lab will not record at all, regardless of how many tasks were completed at the time. Clicking Cancel or the X in one of these LabSim error messages tells the program to not try again and depending on what failed, could cause a single score to be lost.Ĥ. If the item that didn't post was a score, such as in the event of a flaky network connection, they should click Retry. If students are getting LabSim Error messages, it usually means something didn't load from or post to the server/database successfully. This is only useful for establishing or dismantling credibility to their claims.ģ. If they did the item, you should also see evidence of it in their browser history, because each index number has a different URL so you can establish, more or less, if they even entered the item when they said they did by viewing that browser history, assuming they didn't clear it.
If students can't consistently recreate it but are convinced it is happening frequently, have them take a full-screen screenshot of their lab and exam reports that come up as they finish them and save them as proof of their score. Tanner is typically available Monday - Friday, 6:00 am - 2:00 pm Mountain time.Ģ. 2 and ask for Tanner so he can remotely connect to their computer, observe, and troubleshoot. If students can complete an item, score it, and have it not recorded in the LabSim reports, and they can consistently recreate that, have them immediately call 1-80 Opt. Any student or teacher that thinks scores are not recording properly to the TestOut database should carefully review the following information:ġ. More often than not, the problem is caused by confusion on the part of the student or teacher. Many things could cause a student to believe that scores are not recording properly.
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